Is there a problem with Amazon Prime Video?

By Laura S. Harris
Sep 2, 2021

How to troubleshoot your Amazon Prime Video app when it won't play properly. If your Prime Video app isn't working, start by making sure your account is active, and then check to make sure you're connected to the internet. Try using Prime Video on another device, and if it works there, reboot the first device.

Why is my Amazon Video not working on my TV?

It will refresh the system, restart your internet connection, and reconnect you to the Prime Video servers. To fix Prime Video not working on your TV, simply restart it by disconnecting it from the power source and reconnecting it again. When the TV boots up, try opening Amazon Prime Video again to see if it works.

Why is my Amazon Prime not working on my Samsung TV?

Why isn't my Amazon Prime video working on my Samsung TV? The cause of this problem is the lack of memory in the TV. The TV has limited RAM and internal memory. After a while, if you install a lot of different applications, the memory is filled with information that is cached by different programs.

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References

• https://www.businessinsider.com (Jul 16, 2020) Why Is Prime Video Not Working? How to Troubleshoot
• https://www.carlcare.com (May 25, 2021) Amazon Prime Video Not Working? Here's The Perfect Fix! - Carlcare
• https://en.tab-tv.com (Apr 15, 2020) Prime Video not working on Samsung TV | Tab-tv